Delete your account | Fit2Play
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Delete your Fit2Play account

You can delete your Fit2Play account at any time. Deleting it removes your training progress and personal details. It cannot be undone.

Delete in the app

  1. Open Fit2Play and go to the Progress tab.
  2. Tap Settings.
  3. Tap Delete account and follow the steps. A parent or guardian completes a short check before the account is deleted.

Delete by email

If you can't open the app, email [email protected] with your player code. If you subscribed on fit2play.ae, send it from the email you subscribed with. If your code came from your academy, include the academy name. We delete the account within 30 days and confirm by email.

Subscriptions

Deleting your account does not cancel a subscription. Cancel it first at Manage Subscription, so you are not charged again.

What is deleted

Your player code stops working. Your training sessions, progress, test results, quiz answers, rank and notification settings are deleted. For subscriptions bought on fit2play.ae, the parent email and child's first name are removed from our records.

What we keep

We keep activity records, such as XP earned, which contain no name or contact details. Payment records held by Stripe, our payment provider, are kept as required by law.